Friday, November 6, 2015

A brand-new Starbucks location in St. Augustine, Florida, is changing the way it interacts with its customers, especially those who are deaf or hearing-impaired.

The video above, originally posted on Rebecca King’s Facebook page, shows her using sign language to complete an order with a barista for two coffees.

The barista, Katie Wyble, signs back using the store’s two-way video screen.

Wyble explains that she’s always had a “passion for sign language since I first saw a teacher use it when I was in preschool.”

Since being posted yesterday, the video has already received more than 1 million views and over 75,000 shares.

The community of St. Augustine is known to have a significant amount of deaf and blind residents.


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